Info

Shipping

Orders typically ship within 1-2 days from when they are placed.

Domestic shipping is free on orders over $125, orders under $125 are charged $4 flat-rate shipping.

International shipping is $35. Please note the receiver is responsible for any and all taxes and customs duties. 

 

Returns

You may return unworn, unwashed, unaltered items with the original tags attached within 10 days from date of delivery.

Items purchased at a reduced price will receive store credit.

Please note: hats & hair accessories, underwear, socks, tights, toys, books, prints and gift cards are final sale. 

Return shipping costs are the responsibility of the customer.  Items lost in transit will not be refunded.

Refunds will be issued to the original method of payment within 10 days after we receive the returned merchandise. Shipping charges are not refundable.

To initiate a return, please submit a request here.

International orders are final sale and not eligible for return.

Packages that are refused at delivery or returned back to Pepe and Lupe for unpaid customs duties/fees will not be refunded for items or shipping costs.

 

Exchanges

If you would like a different size or color, please return your original purchase and place a new order online.

 

All sales and promotions are not applicable on previous purchases.